Legal Agreements & Policies


This page contains links to current business policies & agreements for the products & services available through SocialPoint24. To view any of the documents presented on this page, click on the links.

SOCIALPOINT24
UNIVERSAL TERMS & SERVICES

Complete Terms of Service/User Agreement and Privacy Policy must be agreed to prior to purchase.

Overview

  • SocialPoint24 does not allow pornographic material.
  • SocialPoint24 does not allow unsolicited email and requires opt-in list managers to include at least one single action method of unsubscribing in each email. We reserve the right to limit incoming or outgoing email at any time.
  • SocialPoint24 reserves the right to terminate your account at any time without a refund. Reasons for termination include, but are not limited to:

bulletsAbuse of the machines – either intentional or due to improper coding.
bulletsCommitting or Promoting any type of illegal activity including fraud, mailbombing, denial of service attacks, storing and/or housing and/or linking to illegal content, including but not limited to, “warez”, “hacking”/”cracking”/”key generators”.
bulletsThe Services to traffic in illegal drugs, gambling and/or obscene materials.
bulletsThe Services to misappropriate or infringe the patents, copyrights, trademarks or other intellectual property rights of any third party.
bulletsFurthermore, SocialPoint24 reserves the right to terminate your account if at any time your site has pornography and/or nudity of any kind, including but not limited to, adult pornography, Anime, child pornography, “adult content” and/or the written word of a sexual nature.
bulletsUse of ad-servers attempts to circumvent the quota system owned by ‘nobody’, certain podcasting sites, use of torrent software, proxies, excessive resource usage or ‘core dumping’.
bulletsAttempts to circumvent any of our security policies, procedures or systems.

1. Online Advertising & Marketing Services
SocialPoint24 offers a variety of services to improve a website’s online visibility. By engaging us, you agree to the Terms of Service set forth below. If you have questions, or if we may be of any service, please do not hesitate to contact us.

SocialPoint24 provides search engine marketing, optimization & associated services on a local, national & international basis. As such, we submit information on your behalf to search providers for whom you must agree to their terms & conditions. These providers may include, but are not limited to: Google, Yahoo, MSN/Bing, ASK, AOL, Marchex, InfoUSA, 411 Directory Assistance, Yellowpages.com, Superpages.com, Yellowbook.com, Yelp, Acxiom, Localeze, TrueLocal, local.com, CitySearch, MagicYellow, Dex, YP.com, iBegin, YellowBot, Insider Pages, MojoPages, Kudzu, Merchant Circle, OnStar, Craigslist, Kijiji, local online newspapers, Facebook, YouTube & other sites. The terms & conditions of these providers all apply. SocialPoint24 will not share your information with any business other than in the course of securing online advertising & marketing services on your behalf.

2. Advertising Material
SocialPoint24 has the right to place information pertaining to your business on any of the publisher & search provider websites such as those listed above & you authorize SocialPoint24 to develop content based on information or material provided by you or your designees & collected by SocialPoint24 including copy, form, size, text, graphics, names, addresses, phone numbers, URLs, logos, trade names, trademarks, service marks, endorsements, photographs or likenesses, & videos. Further, you represent that the material & information you provide to SocialPoint24 is truthful, not misleading, & that you have the authority to represent this product & service information to SocialPoint24. Additionally, if so contracted, you authorize SocialPoint24 to contact your customers for the sole purpose of gaining endorsements & reviews of your products & services for publication. Further, articles, press releases, & blog postings will be sent for approval before publishing. The timeliness of these pieces is critical to campaign performance. For this reason, all monthly content will be considered approved one week after the content was sent for approval unless requested edits or other communication is received from the client. Finally, you authorize SocialPoint24 to utilize tracking phone numbers, & even record calls on your behalf, for ‘customer service’ purposes, & upon automatic notification to all incoming callers on tracking phone numbers if/when that service is contracted. Domains purchased on your behalf will be released to you within thirty (30) days after service has been terminated.

3. Fees
You agree to pay SocialPoint24 monthly fees to cover the cost of placing & managing your online advertising & marketing services program up to an amount not to exceed what is stated in your most recent SocialPoint24 Contract. SocialPoint24 may change the maximum monthly fees in accordance with procedures established by our search providers & publishers from time to time upon notifications. All monthly fees are due at the end of each calendar month.

All credit card payments require a 3% processing fee.  If an account becomes 10 days past due, all campaign activities will be paused until payment is made & the account is current.  At 30 days past due, the account is to be suspended & held over to collection.

4. Payment
The Client agrees to pay SocialPoint24 compensation for the Services agreed upon between the Client & the Company as set out in this agreement & defined in the contract, as applicable. Payments shall be made on the fifth (5th) of each month for services rendered by the Company in that month. New contracts that initiate service on any day other than the 1st of the month, will be billed a prorated fee for the remaining days in that month. Invoices are delivered on or about the 15th of each month. Payment by check or credit card is due by the fifth (5th) day of that month. Marketing & advertising programs may be paused if payment has not been made by payment due date; re-initiation fees may apply.

5. Indemnification
Each party warrants that its respective performance of the terms of this agreement will not in any way constitute knowing, intentional infringement or violation of any copyright, trade secret, trademark, patent, invention or any other nondisclosure rights of any third party. You indemnify & hold harmless SocialPoint24 against all costs (including attorney fees), damages & liabilities arising from negligent or intended acts on your part constituting the violation of any copyright, trade secret, trademark, service mark, patent, invention, proprietary information or nondisclosure rights of any third party. To the full extent of the law, you will pay any expenses or damages to SocialPoint24 resulting from claims made by third parties with regard to usage of material you have provided, even after termination of our Agreement.

6. No Guarantees
You acknowledge & agree that SocialPoint24 makes no specific guarantee or warranty regarding the search providers & publishers to which it submits advertising on your behalf, including placement of paid search advertising or any specific results. SocialPoint24 does not warrant the number of calls, clicks, impressions or website visits or that paid search advertising will appear in response to any particular query. SocialPoint24 does not warrant that the performance will be error-free but will immediately act to correct errors once they have been identified.

7. Liability Laws
The maximum aggregate liability SocialPoint24 may have to you will be limited to the total amount of fees collected from you. SocialPoint24 will have no liability in connection with the functionality or content of any search provider or internet publisher or website not owned by SocialPoint24. This agreement shall be governed & construed by the laws of the State of Tennessee. Any claims against this agreement must be made within 6 months from the date of the subject of the claim, & must be made in writing to: SocialPoint24, 708 Dyer Hollow Road, Mohawk, Tennessee 37810 Attention: Drama Bryant. Should a claim arise, you agree to take the matter to small claims court in Greene County, Tennessee.

8. Force Majeure
Neither you nor SocialPoint24 will be in breach of its obligations under these Terms & Conditions of Service (other than obligation to pay monies due) in the event that, for cause(s) beyond reasonable control, each party is unable to perform, in whole or in part, any one or more of its obligations. Such causes will include, but not be limited to governmental regulation, fire or other causality, inability to obtain materials or services, technical failure or difficulties, problems or interruptions of the internet, or any other cause not within the reasonable control of either party.

9. Assignment
SocialPoint24 may assign, delegate or subcontract any rights or obligations under this Terms and Conditions of Service.

10. Miscellaneous
This Terms and Conditions of Service represent the parties’ entire agreement with regard to SocialPoint24’s provision of services. Agreement with these terms and conditions is upon signature of SocialPoint24’s Contract, and it will be binding upon you and your successors.

11. Authority
The person signing the Contract certifies that (s)he is lawfully authorized to purchase services on behalf of your company.

12. Effective Upon Execution
Terms and Conditions are binding on both parties on the date the Statement of Work is signed and/or payment is made.

PRIVATE POLICY

SocialPoint24 is serious about protecting your online privacy. This Privacy Statement explains our views & practices concerning privacy, & how they may pertain to you as a user of our website.

SocialPoint24 (“us”, “we”, or “our”) operates the www.socialpoint24.com website (the “Service”).

SocialPoint24 is serious about protecting your online privacy. This Privacy Statement explains our views & practices concerning privacy, & how they may pertain to you as a user of our website, products & subscriptions.

This page informs you of our policies regarding the collection, use, & disclosure of personal data when you use our Service & the choices you have associated with that data.

We use your data to provide & improve the Service. By using the Service, you agree to the collection & use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms & Conditions, accessible from www.socialpoint24.com

Definitions:

Service

    • Service is the www.socialpoint24.com website operated by SocialPoint24

Personal Data

    • Personal Data means data about a living individual who can be identified from those data (or from those & other information either in our possession or likely to come into our possession).

Usage Data

    • Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

    • Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

    • Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which & the manner in which any personal information are, or are to be, processed.For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

    • Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

    • Data Subject is any living individual who is using our Service & is the subject of Personal Data.

Information We Collect And Use

  • We collect several different types of information for various purposes to provide & improve our Service to you.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • First name & last name
  • Email address
  • Phone number
  • Business name
  • Website URL
  • Address, State, Province, ZIP/Postal code, City
  • Any personal data you post on our website
  • Any personal data you post on our website
  • Data about how you use our website
  • Technical data such as your IP address, your login data, details about your browser, time zone settings & other technology on the devise you use to access our website
  • Your marketing & communication preferences
  • Any information that you directly provide to us whether through our contact form ,over the phone, by email or otherwise
  • Photographs of you at events

Cookies & Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials & other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us

Usage Data
We may also collect information on how the Service is accessed & used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time & date of your visit, the time spent on those pages, unique device identifiers & other diagnostic data.

Tracking & Cookies Data
We use cookies & similar tracking technologies to track the activity on our Service & hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website & stored on your device. Tracking technologies also used are beacons, tags, & scripts to collect & track information & to improve & analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences & various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data
SocialPoint24 uses the collected data for various purposes:

To provide & maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent & address technical issues
To provide you with news, special offers & general information about other goods, services & events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), SocialPoint24 legal basis for collecting & using the personal information described in this Privacy Policy depends on the Personal Data we collect & the specific context in which we collect it.

SocialPoint24 may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests & it’s not overridden by your rights
For payment processing purposes
To comply with the law

Retention of Data
SocialPoint24 will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain & use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, & enforce our legal agreements & policies.

SocialPoint24 will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data
Your information, including Personal Data, may be transferred to — & maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States & choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States & process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

SocialPoint24 will take all steps reasonably necessary to ensure that your data is treated securely & in accordance with this Privacy Policy & no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data & other personal information.

Disclosure of Data
Business Transaction
If SocialPoint24 is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred & becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement
Under certain circumstances, SocialPoint24 may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements
SocialPoint24 may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect & defend the rights or property of SocialPoint24
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers
We may employ third party companies & individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf & are obligated not to disclose or use it for any other purpose.

Analytics
We may use third-party Service Providers to monitor & analyze the use of our Service.

Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks & reports website traffic. Google uses the data collected to track & monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize & personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, & dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Behavioral Remarketing
SocialPoint24 uses remarketing services to advertise on third party websites to you after you visited our Service. We & our third-party vendors use cookies to inform, optimize & serve ads based on your past visits to our Service.

Google AdWordsGoogle AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising & customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/adsGoogle also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected & used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
TwitterTwitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405You can learn more about the privacy practices & policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
FacebookFacebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook & other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
Payments
We may provide paid products &/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the st&ards set by PCI-DSS as managed by the PCI Security St&ards Council, which is a joint effort of br&s like Visa, Mastercard, American Express & Discover. PCI-DSS requirements help ensure the secure h&ling of payment information.

The payment processors we work with are:

PayPalTheir Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over & assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian & you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email &/or a prominent notice on our Service, prior to the change becoming effective & update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at privacy@socialpoint24.com or by mail at SocialPoint24

[Re: Privacy Compliance Officer]

[708 Dyer Hollow Road, Mohawk, Tennessee 37810]

Revised:  08/21/2019

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